1.  We do NOT invoice our customers;  all orders are PAID up front.  

2.  We drop ship orders to our customers.  Orders are placed on our website either by the customer OR we place the order on our website while talking to a customer over the telephone.  Then an email is automatically sent to the customer AND an email is sent to us... with a new order number.

3.  We then forward the email to our supplier.  

4.  The supplier sends us a confirmation.

5.  After the order ships, WE receive an invoice from our Supplier and then WE pay the supplier.

Does anyone have any suggestions on how we can organize each of these steps (ORDER > SENT TO SUPPLIER > CONFIRMATION > SHIPPED > PAID) within Zoho CRM.

We understand the "typical SALES" pipeline (LEAD > CONTACT/ACCOUNT/POTENTIAL).  And this is great!  However, we need to take this one step further so that we can know on any given day which orders have:

1.  been sent to our Supplier,

2.  we have received the confirmation

3.  shipped
4.  PAID

If anyone has any suggestions on how to accomplish this so that we can organize this part of the Sales Pipeline, it would be most appreciated.