Just started using CRM - so far I like it and it's integration with the business suite. I called customer service to ask this, and was told someone would call me not today (Friday) but not until Monday...hmmm
Anyhow, I represent several different companies. I need separate "accounts" for each of them, but using the same contacts. For instance, someone I meet at a conference may be a lead for three different opportunities with three different companies. I don't want the companies to see all the other unrelated stuff - I want to allow them access as users, but I want to filter the data they have access to.
I upgraded to the most expensive package thinking the "groups" feature would help me, but it doesn't seem to. Any ideas on how I can manage this? The only option I see now is to not give them access, but just them reports - and actually, I am not even sure this would work.
The more I think about it, the more I think I simply will not be able to allow them access - oh well.
Thanks,
E