I sent this request to the Zoho help request, and NEVER HEARD BACK! Can you PLEASE respond?!?!?!

Here's the initial issue...

When I try to save a .doc from an email, the default Zoho tries to save as is .wiz. It should default as .doc.

If it's a .docx, it saves default as .docx. The issue is with a .doc.

If you change the name to .doc it will save as that, but most users will click download and then save the default, which is currently .wiz instead of .doc. This makes a mess when people are trying to work on files, which are accidentally saved as .wiz and corrupts the formatting.

PLEASE RESPOND!!!!!!