I'm looking for a way to do scripted telesales/telemarketing campaigns in Zoho CRM. I have seen solutions like
GrapeCity Telesales for Salesforce and
CallPro CRM and they do exactly what I want to do, but they don't do it with Zoho which is the CRM I would prefer to use due to the pricing structure and the month-to-month payment model. Particularly GrapeCity; they do a great job of this, include prospect scoring and their interface is easy to use. But they are only on Salesforce and the add-on is officially discontinued/no longer supported which is a real problem.
Does anyone have any experience running scripted telesales campaigns in Zoho CRM? Are there any plugins to Zoho CRM that will add this functionality the same way that GrapeCity adds this functionality to Salesforce? What about Zoho Creator products? Any of those that would do this?