Can anyone help champion this email data security issue?
Background:
Our users do not have access to reports and cannot update Views.
None of our View lists contain Street, Phone, Email.
On Details, I give Users access to view/read/write to Street, Phone, Email fields when they are looking at the Detail.
For example, It's important for a telemarketer to get an Email address from the prospect to send follow up email.
As we have turnover and Telemarketers/Salespeople quit, I'm confident they will not have taken the time to go into 60,000 detail records to copy/paste 60,000 records and re-format the data for Excel.
Security Issue:
On most Pre-Defined Views, the display fields can be edited.
But Zoho provides Users a backdoor to download our complete Email address list.
Admin cannot edit the following views:
1. Converted Leads - Phone & Email
2. My Converted Leads - Phone & Email
3. Recently Created Leads - Email
4. Recently Modified Leads - Email
5. Recently Created Contacts - Phone & Email
6. Recently Modified Contacts - Phone & Email
There may be others in other modules we do not use. Not an issue with Activities & Potentials.
Those views show Full Name, Company, EMAIL.
It takes seconds to copy/paste 100 emails at a time to Excel.
Does anyone else have concern about this vulnerability?