Seeking: Telephony integration options for Z CRM
We are a Zoho CRM reseller and are looking for a telephony integration for a customer small site in New Zealand.
They have two users in their call centre and currently use Skype dialling from Zoho CRM. The problem is, however, that as soon as they start making high-volume calls, Skype blocks them out (as apparently Skype don't allow their service for telemarketing).
I have proposed they look at Asterix integration via Phone Bridge, but they don't want to purchase and maintain an Asterix server.
What they want is for someone to program the Zoho CRM API to talk to a commercially-available externally-hosted VoIP phone system.
Does anyone out there want a job to do this for them please? It's not really in my skill set.'
Email me please (paul.roussell@theintegrators.com).
Moderation update (1-Nov-24): This post was made 10 years ago, and a lot has changed since then, including the introduction of Zoho PhoneBridge in our Marketplace. We're locking this post as its very dated. We encourage you to explore the current Telephony integrations available in the Zoho Marketplace.