Hi,

I am looking to use the v2.0 API to allow users in our system to submit tickets in Zoho. We would like to set it up as a self-client as we prefer to set it up to provide a known access token from our back end service that will submit all requests. I tried using your examples in the documentation using the token generated from the self-client configuration. It doesn't seem to work. This is the error i'm getting:

{"code":"INVALID_TOKEN","details":{},"message":"invalid oauth token","status":"error"}

Also as a second question, the self -client time expiry has a max of 10 minutes, is there a way to get a token that does not expire?

Thanks