Sending a PDF as an attachment triggered by Flow through Desk
I currently have a Flow that is triggered by a webhook and retrieves both the link to a pdf and the pdf itself using invokeUrl. I am trying to send both the link and the pdf (as an attachment) by the "Zoho Desk - Send email reply" function. I have managed to send the link in the Content field of this function, embedded in HTML, but currently have not managed to attach the pdf. This function has an Attachment IDs field, but I don't have an attachment ID for the pdf, and there is no Add attachment to Ticket function in Flow. I have a function returning the pdf file as ${invoice}, I also have the webhook returning the download link ${webhookTrigger.payload.DownloadLink}. I have tried and object, embed and iframe with both the invoice and the download link but neither have worked. Thanks in advance for your help.
Access your files securely from anywhere
Zoho Developer Community
Deliver unforgettable customer experiences
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
Zoho Desk Resources
-
Desk Community Learning Series
-
-
-
-
-
-
-
-
-
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Zoho Show Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.