Sending mass email - how to include the other CRM user?

Sending mass email - how to include the other CRM user?

Hi

We have 2 users in the CRM. Emails are now integrated so both users can see who's sent what to who which is great.

However, when 1 user selects multiple contacts and sends a mass email, theres no option to also include the other CRM user as either a CC or a BCC.

How can we make this work?

Thanks


Info
Moderation Update (February 2026):
We have a separate post tracking the votes for the ability to CC on a mass email. Please follow the below thread to stay updated on the progress. This work item is currently in development.
Ability to CC on a mass email