Sent screen shot to verify 3 days ago? Where is a response. Help!

Sent screen shot to verify 3 days ago? Where is a response. Help!

My web person sent a screen shot as per directed by the zoho rep.
##7368129##
We have still not been able to verify. I sent 3 emails this morning. Thru assist, contact and the like. Can someone please contact me so I can move forward!!!!

info@pioneersales.ca
Tracy