Good morning,
We have some problem that we don't know how can be solved by ZOHO.
We sell a type of product where we need to track its serial number. I know that such a function is in ZOHO INVENTORY. However, we need a specific serial number to be visible on the company module in ZOHO CRM. So at the same time we need to track the inventory of a specific type of product and at the same time track a specific serial number as a separate virtual object. After synchronizing ZOHO Inventory with ZOHO CRM, is a specific serial number visible in the company's view?
If we entered each separate serial number as a product in ZOHO CRM, then we would not be able to track the stock of the product.
1. What you recommend?
2. Is the information about the selected serial number in ZOHO Inventory available in the API?