Seriously - Create multiple contacts for leads, (With Company as lead) Zoho CRM

Seriously - Create multiple contacts for leads, (With Company as lead) Zoho CRM

In Zoho CRM, considering a comapny as a lead, you need us to allow addition of more than one contact. Currently the Lead Section is missing "Add contact" feature which is available in "Accounts". When you know that a particular lead can have multiple contacts, why was this feature not included. Now we have to miss out other contacts or enter them somewhere in the description.!!! this is bad.


Info
Moderation update (8th September 2025):
Our developers have built an extension to achieve the leads reporting hierarchy. The first version of the extension is now available on our Marketplace to install.

We will be updating the extension to include more functionalities. Do try it and share your feedback.

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