Server Fees from Wells Fargo

Server Fees from Wells Fargo

The main reason I changed to Zoho Books was because the fees were less than Quickbooks online, which I had been using.

Today, I discovered that was not the case.  In my case, the fees are about the same, but come from different places.

When I used Quickbooks online, QBO imported figures from my Wells Fargo account without any additional service fee.  Now, with Zoho Books, the figures are imported - but there is a $14.95 month fee from Wells Fargo for Zoho Books accessing the accounts in a "Quickbooks desktop-like manner."  

So, my main reason for changing to Zoho Books is gone.  The price is pretty much the same as Quickbooks Online, and Quickbooks Online also has - with due respect - superior phone support, and also budgeting and other features Zoho Books does not.

If you could reduce your fee to compensate for this hidden charge caused by Zoho Books, I would be more likely to stay in the future.