Session "Ask The Experts" Zoho One France — le 24 novembre de 14h à 17h

Session "Ask The Experts" Zoho One France — le 24 novembre de 14h à 17h


*"Ask The Experts" ('Demandez aux experts") est un forum de discussion en direct qui se tiendra sur ce fil. À partir de l'heure et du jour mentionnés ci-dessous, nos experts seront disponibles pendant les trois prochaines heures, prêts à répondre aux questions sur Zoho One et ses services intégrés.

Puisqu'il s'agit de notre première session sur l'ATE, nous avons prévu de garder la discussion générale, sans limiter vos questions à certains sujets de Zoho One. Que vous souhaitiez discuter du panneau d'administration, des services intégrés de Zoho One, du déploiement de chaque service, de la configuration dans les modules, des cas d'utilisation des fonctionnalités ou des demandes de fonctionnalités, nos experts seront disponibles pour répondre à toutes vos questions et vous aider à intégrer Zoho One dans votre entreprise mieux que jamais.

Quand :
Nous serons en direct sur ce post de 14h à 17h CET le 24 novembre. N'hésitez pas à poser vos questions tout de suite dans la section des commentaires ou vous pouvez également revenir à cet article à l'heure indiquée et laisser vos questions dans la section des commentaires au moment du live.

Utilisateurs travaillant dans des fuseaux horaires différents : cette session est disponible pour nos utilisateurs dans tous les fuseaux horaires. Vous pouvez donc poser vos questions dans la section des commentaires à l'avance, et nos experts y répondront pendant l'horaire prévu pour cette session.

Remarque : cette session n'a pas pour but d'être un webinaire. Ask the Experts est une session de questions-réponses en direct, nous encourageons donc tous nos utilisateurs à participer pour obtenir des réponses à leurs questions. Continuons à apprendre !

Notre équipe France sera présente pour faciliter la traduction anglais/français-français/anglais au besoin !


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                                                                • Les Zoholics sont de retour !

                                                                  Bonjour à tous,  Nous avons (encore une fois) une bonne nouvelle à vous partager : nous allons enfin pouvoir nous rencontrer ! Et pas dans n'importe quel contexte, mais lors de notre conférence annuelle : les Zoholics ! Mais que sont les Zoholics me direz-vous
                                                                • Novembre : un résumé de ce qui s'est passé le mois dernier sur Community

                                                                  Bonjour à tous,  L'année 2021 arrive presque à sa fin, mais nous continuons à avoir de nombreuses actualités à vous partager. En voici un résumé ! Nous avons eu notre première session "Ask The Experts" sur notre nouvelle version Zoho One 2021 et vous
                                                                • Août : Un résumé de ce qui s'est passé le mois dernier sur Community

                                                                  Bonjour à tous, Et bonne rentrée ! Comme chaque mois voici un résumé de ce qui s'est passé sur Community et dans l'actualité de Zoho en général. La grande nouvelle de mois d'Août est l'arrivée de la fonction Canvas : le premier studio de conception pour
                                                                • Juillet : Un résumé de ce qui s'est passé le mois dernier sur Community

                                                                  Bonjour à tous, Le premier mois de l'été se termine, et si certain profitent d'un repos bien mérité, sur Community on continue à en apprendre toujours plus sur nos produits Zoho. Notre série sur Zoho CRM se réinvente avec la découverte de notre fonction
                                                                • Community Digest - Résumé de mai 2021

                                                                  Bonjour à tous, Que s'est il passé en Mai sur notre page Community France ? En plus de nos articles Trucs et Astuces, vous avez été nombreux a réagir, nous poser des questions ou encore publier vos propres conseils ! Vos les différents sujets abordés


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