Hello everyone,

Only one auto-response rule per module could be active at any given point of time, and only that active rule could be associated with webforms in that module.

• Rule creation UI enhancement

You first had to select a module and then create and save your auto-response rule's name before you could define the rule's criteria and activate it, as shown below.

In the new rule-creation flow, you can enter a rule name, select the module, specify the criteria, and save it to activate the rule—all in one go. This new enhancement serves to save time and improve the user experience.

• Re-ordering conditions UI enhancement

Re-ordering conditions involved clicking a separate button and then entering numbers to indicate the order in which each rule criterion should be applied, as shown below.

The re-order button is available in the auto-response rule editor. You can select which rule's conditions need re-ordering, click Re-order condition, and drag and drop the conditions to their appropriate positions, as shown below.

• Creating and managing auto-response rules is easier, as the rule list page now lists out webform details along with rule information.

• You can customize each response based on the webform's context, as well as add a touch of personalization to your responses to match the tone and style of the associated webform.

• With multiple auto-response rules, you have the flexibility to address various inquiries or requests based on the webform type and ensure that you handle them appropriately.
  
  

Availability: This enhancement is available in all editions and all DCs.