Several issues

Hi,

1. I cannot delete inactive users. How to do that?

2. When an autoreply is sent from a user the CRM ID is used from that user instead of the mail address of that user. Is that correct?

3. I have a contact with mail a@b.com. Now this contact generates a case via web and enters the same mail address a@b.com. The case comes in in the case queue however when you click on the contact you do not see any associated case with it.

4. When will this support email feature go live?

thx,
Ralph

Ralph Werner