Share individual survey link through crm automation - not email

Share individual survey link through crm automation - not email

Hi all!

In my dream I see an automation that sends an individual link (that can be associated to a record in zoho crm) that can be sent through external service!

In more details - I wish to create a workflow rule that will send a survey link to a specific contact when a deal is closed with him. I know this can easily be achieved through email, but I actually want it to be sent to an external SMS service (that does not integrate with zoho crm).
Is it possible to create an automation that creates the custom survey link and adds it as a parameter to be sent via webhook?

This is what I do today, but since I don't know how to create the ad hoc custom link, I just send a public one and cannot track who answered :\

Thank you!
Dor
   





                            Zoho Desk Resources

                            • Desk Community Learning Series


                            • Digest


                            • Functions


                            • Meetups


                            • Kbase


                            • Resources


                            • Glossary


                            • Desk Marketplace


                            • MVP Corner


                            • Word of the Day



                                Zoho Marketing Automation


                                        Manage your brands on social media



                                                Zoho TeamInbox Resources

                                                  Zoho DataPrep Resources



                                                    Zoho CRM Plus Resources

                                                      Zoho Books Resources


                                                        Zoho Subscriptions Resources

                                                          Zoho Projects Resources


                                                            Zoho Sprints Resources


                                                              Qntrl Resources


                                                                Zoho Creator Resources


                                                                  Zoho WorkDrive Resources



                                                                    Zoho Campaigns Resources

                                                                      Zoho CRM Resources

                                                                      • CRM Community Learning Series

                                                                        CRM Community Learning Series


                                                                      • Tips

                                                                        Tips

                                                                      • Functions

                                                                        Functions

                                                                      • Meetups

                                                                        Meetups

                                                                      • Kbase

                                                                        Kbase

                                                                      • Resources

                                                                        Resources

                                                                      • Digest

                                                                        Digest

                                                                      • CRM Marketplace

                                                                        CRM Marketplace

                                                                      • MVP Corner

                                                                        MVP Corner




                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now