Shopify integration changing Unit to lb when EA is needed

Shopify integration changing Unit to lb when EA is needed

Hi all,

I've reached out to both Shopify and Zoho on this and both customer supports tell me to talk to the other company's customer support. I'm working on migrating our ecommerce store from Prestashop to Shopify and turned on the Zoho Inventory app to sync with our Zoho instance.

The issue I'm running into is that the products that have been ported over from Shopify are registering the Unit as lb instead of EA which is needed for our inventory protocol. I've figured out how to manually change these options, but any new products created in Shopify default the Unit to lb. Is there a way to change this, and set the default to EA when Zoho syncs?

Any info would be greatly appreciated.

                            Zoho Desk Resources

                            • Desk Community Learning Series

                            • Digest

                            • Functions

                            • Meetups

                            • Kbase

                            • Resources

                            • Glossary

                            • Desk Marketplace

                            • MVP Corner

                            • Word of the Day

                                Zoho Marketing Automation

                                        Manage your brands on social media

                                                Zoho TeamInbox Resources

                                                  Zoho DataPrep Resources

                                                    Zoho CRM Plus Resources

                                                      Zoho Books Resources

                                                        Zoho Subscriptions Resources

                                                          Zoho Projects Resources

                                                            Zoho Sprints Resources

                                                              Qntrl Resources

                                                                Zoho Creator Resources

                                                                  Zoho WorkDrive Resources

                                                                    Zoho Campaigns Resources

                                                                      Zoho CRM Resources

                                                                      • CRM Community Learning Series

                                                                        CRM Community Learning Series

                                                                      • Tips


                                                                      • Functions


                                                                      • Meetups


                                                                      • Kbase


                                                                      • Resources


                                                                      • Digest


                                                                      • CRM Marketplace

                                                                        CRM Marketplace

                                                                      • MVP Corner

                                                                        MVP Corner



                                                                          Design. Discuss. Deliver.

                                                                          Create visually engaging stories with Zoho Show.

                                                                          Get Started Now