Hi all,
I’d like to submit a feature request to improve record navigation and data entry speed in Zoho CRM.
NOTE: This feature exists on Pipedrive, HubSpot, and Bigin by Zoho.
Requested Feature:
Add a side-panel / slide-in “quick preview” for records so that when we click a record (instead of fully opening the detail page) we can:
- See key information in a side panel, without leaving the current list/pipeline view or opening a new tab.
- Edit fields directly in this side panel (not just view them).
- Close the panel and stay in exactly the same place in the list or pipeline.
Where this is needed:
1. Deals
- From List View and Stage (Pipeline) View, clicking a deal should open a side preview panel.
- The panel should show:
- Key deal fields (Deal Name, Stage, Amount, Closing Date, Owner, etc.).
- Related key info like next activity, notes, and recent timeline actions, if possible.
- Ability to:
- Edit deal fields (e.g., Stage, Amount, Closing Date, custom fields).
- Log or edit activities (tasks/calls/events) without leaving the view.
2. Tasks / Activities
- From the Tasks list (and other activity lists), clicking a record should open a side panel instead of the full detail page or a separate tab.
- The panel should show key task fields (Subject, Due Date/Time, Status, Owner, Related To, etc.).
- Ability to:
- Edit task fields inline from the side panel.
- Mark as completed, reassign, or reschedule without leaving the list.
3. (If possible) Leads and other key modules
- Same pattern: click → side preview with editable fields, close → return to same scroll position in the list.
Why this is important:
- Our users frequently work from Lead/Deal pipelines, and Task lists, processing a large number of records in one session.
- Today, every click to open a record:
- Navigates away from the list/pipeline or opens a new tab.
- Interrupts the workflow and makes it harder to keep track of where we were.
- A side-panel quick preview with edit support would:
- Greatly reduce clicks and page loads.
- Speed up qualification, follow-ups, and updates.
- Make it much easier to work through long lists of deals and tasks without losing context.
Thank you!
P.S: Attached is the sideview of a deal in Pipedrive for reference.