Smart Hiring Made Easy: Experience our Optimized Chatbot

Smart Hiring Made Easy: Experience our Optimized Chatbot


We're thrilled to announce that Zoho Recruit's Chatbot has received an exciting update! With this enhancement, recruiters will have access to even more features that will help them passively find the best candidates for their open positions. Listed below are the complete set of updates we have made to the feature.

Multi-attachment support

Candidates can now upload more than one attachment. As of this update, recruiters can get multiple files from candidates through the chatbot. This means that candidates can now upload multiple files such as resumes, cover letters, and certificates, which will make it easier for recruiters to get a comprehensive understanding of the candidate.

Advantages

  • Helps you get a more complete picture of the candidate's skills and experience.
  • Candidates can showcase their skills and experience with more than one document, giving them a better chance of being considered for the position.

Improved Compliance

We've made it so that candidates provide consent for the information they submit via the chatbot. This will save recruiters from a lot of legal trouble and ensure that they are always following proper legal procedures when it comes to data privacy. By requiring consent from candidates, we're ensuring that recruiters can use Zoho Recruit with confidence, knowing that they are complying with all necessary regulations.

Advantages 

  • Protects you from potential legal trouble and ensures your processes follow proper legal procedures.
  • Provides candidates with more transparency and control over the data they share, which can improve their trust in your recruitment process.

Job Details

Candidates can now view relevant details about job openings within the bot. Upon clicking on an open position, they are shown a card view of the position containing relevant details. This feature will help candidates get a better understanding of the job requirements and will allow them to make more informed decisions when applying for a position.

Advantages

  • Candidates can make more informed decisions about the positions they apply for, increasing their chances of success in the recruitment process.
  • Recruiters can benefit from receiving applications from more qualified candidates who have a better understanding of the position requirements.

Enhanced File Upload

We've improved upload times so candidates can apply for jobs quicker, thereby improving the total candidate experience. With this update, candidates can now apply for a job with ease, thanks to faster upload times. This means that they can apply for more jobs in less time, increasing their chances of finding their dream job.


Advantages 

  • Faster upload times can lead to more applications from candidates, which can help recruiters find the right candidates for their open positions more quickly.
  • Candidates can apply for more jobs in less time, increasing their chances of finding the right job for them.

Bug Fixes and Performance Improvements

We've fixed bugs found after the release of this feature and improved response times for the chatbot's conversational abilities. Our team has been working hard to ensure that the chatbot is running smoothly and that any bugs or issues are quickly resolved. With these performance improvements, the chatbot will be able to respond faster and provide a better overall experience for both recruiters and candidates.

Advantages

  • A smoother chatbot experience can improve candidate satisfaction and make the recruitment process more efficient.
  • Faster response times can save recruiters time and effort, allowing them to focus on other important tasks.
We're excited about this update and believe that it will be a game-changer for recruiters looking to find the best candidates for their open positions. With these enhancements, recruiters can now get more information from candidates, while ensuring that they are following proper legal procedures. Candidates, on the other hand, will benefit from faster upload times, access to additional job details, and an improved overall experience. Kindly read our help article if you need help configuring the feature. 

At Zoho Recruit, we're committed to providing our customers with the best possible experience, and we believe that this update is a step in the right direction. We hope that these enhancements will help our customers find the best candidates for their open positions, and we look forward to hearing your feedback.

Questions? Suggestions? Leave a comment or reach out to us at support@zohorecruit.com.

    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts



                                                          • Sticky Posts

                                                          • An update to improve email delivery | Email Authentication & Relay

                                                            Update Rollout Latest Update: Enterprise users (8th July, 2025) This update is now live for Enterprise plan users in all regions. This includes People Plus, but not Zoho One, which will be covered in an upcoming update. Professional users (31st May 2025)
                                                          • Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)

                                                            Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,
                                                          • Zoho Recruit is coming to the UK | Zoho Community Learning Series

                                                            Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, and
                                                          • Ask the experts - A live Q & A discussion on Zoho Recruit

                                                            We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based
                                                          • Restriction on 'From' addresses with a public domain

                                                            Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about some important updates regarding email restrictions within Zoho Recruit. Effective post 31st March 2025, we will be implementing changes to the use of email


                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Zoho Developer - Feature Request Platform

                                                                                                            Zoho Developer is one of the most underatted platform in zoho ecosystem, however, it may just be what zoho needs to welcome more people to use Zoho Services. The more developers you have creating zoho creator applications and zoho extensions the more
                                                                                                          • Download a file from within a zoho creator widget

                                                                                                            I have a widget running in Zoho Creator , it displays uploaded documents in a table file, and I have added a download link in the view. ( The widget is created with html, css and javascript). I do not succeed in getting the download working. Do I have
                                                                                                          • Last/Previous month in relative date filter

                                                                                                            In the relative date filter, what is the difference between "Last 2 months" and "Previous 2 months"? So, if we are on 25-July, then is my understanding correct of the following: Last 2 months :=:      25-May~24 July Previous 2 months :=:     01-May~30-June Thanks.
                                                                                                          • Tags get removed from notes on mobile

                                                                                                            I don't know why this keeps happening even after all these app updates but if you log out and log back into the app or you reinstall it, all the tags you assigned to your notes get taken off, but if you go on the desktop version the tags are still there.
                                                                                                          • How to fetch custom fields for time entries in Zoho Project API v3

                                                                                                            In the previous Zoho Projects REST API, we were able to retrieve custom field details for time entries, including picklist options, using the endpoint: GET /restapi/portal/[PORTAL_ID]/timesheetcustomfields In the new Zoho Projects API v3, we tried using
                                                                                                          • Possible to connect Zoho CRM's Sandbox with Zoho Creator's Sandbox?

                                                                                                            We are making some big changes on our CRM so we are testing it out in CRM's Sandbox. We also have a Zoho Creator app that we need to test. Is it possible to connect Zoho CRM's Sandbox to Zoho Creator's Sandbox so that I can perform those tests?
                                                                                                          • VAT rates - exempt and out of scope

                                                                                                            Good Evening, UK based company here. I am a bit confused in respect of setting up VAT rates for exempt goods and services; at present I am simply leaving the VAT rate blank in the transactions in order to prevent any VAT appearing in the VAT return. When
                                                                                                          • Introducing Lead Capture: Empower exhibitors to capture leads effortlessly

                                                                                                            Events provide a great opportunity for exhibitors to generate awareness and engage with potential customers. Efficiently distributing attendee information to exhibitors through a seamless and secure way is of paramount importance. Introducing Lead Capture
                                                                                                          • Very long loading times | bad performance [ZOHO DC: EU]

                                                                                                            Hello there, we have recently noticed that the loading times have become extremely long when retrieving tickets and ticket details. For example, I open any ticket and get the following view. The subject and standard information (ticket owner, status etc.)
                                                                                                          • Work Order Creation Issue

                                                                                                            Dear Team, I would like to inquire about the daily limit for Work Order creation in Zoho FSM. Yesterday (02/05/2025) at around 6:30 PM GST, I attempted to create a Work Order, but I have been unable to do so since then. Please find the attached image
                                                                                                          • Double opt-in notifications and customizable confirmation messages for your webforms

                                                                                                            Dear CRM Community, We are excited to announce a major upgrade to our Webforms feature. You can now customize the confirmation message shown to your users who double opt-in from your webform and also customize your confirmation emails when they submit
                                                                                                          • Let's Talk Recruit: Meet Zia, your all-in-one AI assistant (Part-2)

                                                                                                            Welcome back to Let’s Talk Recruit series. In Part 1, we introduced Zia and how AI is reshaping the way recruiters work. This time, we’re taking a closer look at how far Zia has come and how each update continues to simplify your everyday tasks. When
                                                                                                          • Accessing shared mailboxes through Trident (Windows)

                                                                                                            Hi, I have a created a couple of shared mailboxes. The mailboxes are showing up on the browser based Zoho workplace, but I cannot seem to figure out how to access my shared inboxes through Trident (Windows). Am I missing something or is this feature not
                                                                                                          • Process between CRM and Campaigns to ensure double opt-in contacts?

                                                                                                            I would like to ask for a few clarifications to ensure we fully comply with best practices and legal requirements: According to the documentation (Zoho Campaigns CRM sync – Default option), the best and recommended way to sync contacts is by using the
                                                                                                          • Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

                                                                                                            Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
                                                                                                          • URGENT: ChatGPT Extension Failing With “gpt-3 Access Error” (Priority Support)

                                                                                                            Appreciate support reviewing this urgently. I am a Priority Support member and need immediate clarification on a recurring issue involving the ChatGPT extensions inside Zoho Desk. Both extensions — including the version created and published by Zoho —
                                                                                                          • Sending email notifications based on language

                                                                                                            Hello. I would like to know how we can bypass the default notifications (which are just in English) for when a ticket is created/replied to/closed, to be in other languages, based on the language field in the ticket? I can create other email templates,
                                                                                                          • Finding missing records

                                                                                                            I have a challenge and I am not really sure where to start with it. I can't find any similar threads on here, can anyone help: I have two forms, FormA and FormB. Both forms have records that contain a field called Job_Number. What I am trying to achieve
                                                                                                          • Zoho Desk iOS update: Custom buttons, follow/ unfollow option on tickets

                                                                                                            Hello everyone! In the most recent Zoho Desk iOS app update, we have brought in support to access the custom buttons configured on web app(desk.zoho.com). Using custom buttons you can seamlessly execute predefined actions directly from their mobile devices,
                                                                                                          • Zoho pdf suit

                                                                                                            Pl. design products with following feature: 1. Please add all features given in Ilovepdf website to work on pdf files. It is mandatory to use pdf in court work. 2. Courts have prescribed New Times Roman, pl. add this font as well 3. Indexing, signature
                                                                                                          • Zoho Not Working

                                                                                                            Today Zoho not wokring
                                                                                                          • Dynamically autofill fields with URL parameters

                                                                                                            I have a zoho form embedded in my organization's WP website. Our users find their account with a search tool, and then can select to open this page with the embedded form. The URL of the page holds the parameter that I need, but I cannot figure out how
                                                                                                          • User Automation: User based workflow rules & webhooks

                                                                                                            User management is an undeniable part of project management and requires adequate monitoring. As teams grow and projects multiply, manual coordination for updating users & permissions becomes difficult and can give way to errors. User automation in Zoho
                                                                                                          • Integrate Projects for Desk KB article release tasks

                                                                                                            Could you please look into the possibility of integrating project tasks for Zoho Desk article release processes? We are looking for an internal integration between Zoho Projects and Zoho Desk's KB article drafting, reviewing and releasing tasks. We could
                                                                                                          • Why is Zoho Meeting quality so poor?

                                                                                                            I've just moved from Office 365 to Zoho Workplace and have been generally really positive about the new platform -- nicely integrated, nice GUI, good and easy-to-understand control and customisation, and at a reasonable price. However, what is going on
                                                                                                          • Issue in Annual Leave

                                                                                                            We created a policy to credit 21 days at the Start of the Year An employee has taken 16 days of leaves thought the year, so we expect to see 5 Leaves remaining right? But Zoho People is Showing 12 Days of Leave Balance Available If we check the Leave
                                                                                                          • Use the searchBy parameter to find user by email address

                                                                                                            I'm trying to find a user is Zoho Desk via the Api. In the documentation I see that there is the possibility to add a searchBy parameter in the request. But I can't find how the search values should be formatted. I've tried multiple things and get either
                                                                                                          • Zoho CRM Community Digest - Sep 2025 | Part 2

                                                                                                            Hello Everyone! Mid-September vibes: fresh tips, smart hacks, and practical Zoho CRM updates all in one place. Let’s dive in. Product Updates: The All-New Address Field! The new Address field type makes it easier to capture complete addresses in one structured
                                                                                                          • Zoho Vault API: Create new Secrets

                                                                                                            Hello, I attempt to Post Secrets to the vault, since the encrypted entries are almost impossible to decrypt, since there is no documentation on how to decrypt them. Like with the lack of documentation on how to descrypt, there are missing information regarding on how to create new secrets/post secrets. Source: https://www.zoho.com/vault/api/#create-a-new-secret When I try to send JSON Informationen as a POST-Request I only receive the error message: {     "operation": {         "result": {             "error_code": "",
                                                                                                          • CRM and Finance Tab - Add Invoice "Subject " Column

                                                                                                            When On a contact in CRM, and you click the Zoho Finace tab, how can I put in the invoice subject line? Or even a custom field for this.  We need to see what that invoice is for, without opening it.   If we have tons of invoices we need a way to quick
                                                                                                          • Collections Management: #4 Before, During & After Payment Processing

                                                                                                            "Mark, I think the payment link isn't working. Can you send it again?" Staring at a message, Mark got on his phone. This was the third time the same customer had asked him that week. A few minutes later, another message came, "Hey, the invoice total seems
                                                                                                          • Account name not populating when importing contacts

                                                                                                            When importing a csv file to add contacts the account name is blank? Every other filed gets mapped and imported correctly, i.e contact name, phone number. However not the account name which I have mapped to "company" field in my csv file
                                                                                                          • Suggestion to improve zoho writer

                                                                                                            I am using your product, I believe it is very useful, however, i was writing a note and I needed to draw an arrow in different angles to explain a point and I couldn't. it would be helpful, to add draw functions to the zoho writer. thanks
                                                                                                          • Almost all Flows are being queued

                                                                                                            A few days ago I saw one of my Flows status was Queued. This was the first time this had ever happened. Now, almost every Flow that triggers is Queued for at least a few minutes. If I re-trigger the Flow (which causes separate problems) they sometimes
                                                                                                          • Allow Font Size 11 in Editors...

                                                                                                            That is basic functionality...
                                                                                                          • Zoho Analytics & Zoho Creator - Modified Time value

                                                                                                            I'm trying to use the Zoho Creator system field 'modified time' in Zoho Analytics, but it's consistently showing 12 hours 'out' In Zoho Creator In Zoho Analytics Is this a constant difference that I just need to correct with a timezone change - or is
                                                                                                          • webhook basic authentication

                                                                                                            II want to use a webhook to send out a SMS. Unfortunately Twilio does not use an authToken but basic authentication. I created the webhook as POST and get this url: https://{username}:{password}@api.twilio.com/2010-04-01/Accounts/{account}/Messages?body=<BODY>&to=+155555555&from=+1555555555
                                                                                                          • Managing functions

                                                                                                            Can someone let me know if there are any plans to improve the features for managing functions in CRM? I have lots of functions and finding them is hard. The search only works on the function name and the filter only works on function type. I have created
                                                                                                          • Good news! Calendar in Zoho CRM gets a face lift

                                                                                                            Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activities
                                                                                                          • Prevent Unapproved Quotes from Exporting to Zoho CRM Finance Module

                                                                                                            Is it possible to prevent unapproved quotes in Zoho Books from being exported from Zoho Finance module inside Zoho CRM?
                                                                                                          • Next Page