In the latest version (v2.4.16) of the Zoho Desk Android app, we have brought in support for Task Reminder notifications. You can now get notified if the reminders for the tasks are enabled while creating the tasks.
Note: Please ensure that you turn on the reminder with pop-up option while creating the task, to receive the notification.
Steps to enable task reminder:
Create a task
Set 'Due date' for the task
Turn on the 'Set reminder' option
Enter a time to be reminded (i.e., On/before the task due date)
You can also set preferences for the task reminders within the mobile app settings.
Go to Zoho Desk mobile app
Select the departments for which you would like to receive task reminders.
I have attached a screenshot of the Notification Preferences below for your reference:
You can update the app to the latest version from the Play Store directly or using the link given below:
Do try out the feature and share your feedback in the comments section.