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Hello all,

 

In the latest version (v2.4.16) of the Zoho Desk Android app, we have brought in support for Task Reminder notifications. You can now get notified if the reminders for the tasks are enabled while creating the tasks.

 

Below is a screenshot of the reminder notification for the task:



Note: Please ensure that you turn on the reminder with pop-up option while creating the task, to receive the notification.

 

Steps to enable task reminder:

 

  1. Create a task

  2. Set 'Due date' for the task

  3. Turn on the 'Set reminder' option

  4. Enter a time to be reminded (i.e., On/before the task due date)

  5. Save






You can also set preferences for the task reminders within the mobile app settings.

 

  1. Go to Zoho Desk mobile app

  2. Settings

  3. Notification preferences

  4. Task reminder

  5. Select the departments for which you would like to receive task reminders.

 

I have attached a screenshot of the Notification Preferences below for your reference:





You can update the app to the latest version from the Play Store directly or using the link given below:

 

https://play.google.com/store/apps/details?id=com.zoho.support&hl=en_IN&gl=US

 

Do try out the feature and share your feedback in the comments section.

 

Regards,

Sri Priya

2 users like this announcement.
4 Replies
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  • 4 months ago

How to do the same in Browser and in IOS phone?

 , You can check out this announcement for iOS reminder -> Zoho Desk iOS app now supports task reminders. And for the Web version we recommend you to enable the pop-up reminder.



Regards,
Ajith| Zoho Desk

  • 4 months ago

Thank you. I can setup Notification in IOS. 

About Browser setting, where exactly is this setting? Can you route me?



Also, i am not able to find Zoho Desk app for Windows like salesIQ!

Thank you.

Hi

,

You can set a reminder when adding a Task. Just click the quick add icon (+), select Task from the top, enter the task details, and choose the reminder option. (I’ve attached a screenshot of the Live UI for reference.)

 
Unfortunately, we don’t have a Desktop app for Zoho Desk yet, but you can follow this post for updates on that.
 
Regards,
Shivani | Zoho Desk

Reply to Sri Priya RKA
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