Still having problems with IMAP

Still having problems with IMAP

I reported this issue yesterday but the problem still exists. I use IMAP through Outlook 2007 for my email. I am able to send emails but I cannot receive them through IMAP. I get the following message: "A connection to the server cannot be established. Imap.zoho.com is now in offline mode."

Why does it appear that Zoho is not looking into this problem?