Storage Space - Word of the day #110
Storage Space is the total space occupied by the records in the standard and custom module, which is inclusive of the notes that are added to the records. It also includes the space occupied by the data in your recycle bin.
Data storage is calculated by taking the size of the records that you store in every module, the notes added to the records, and the data stored in the recycle bin.
The edition-wise availability of data storage space in Zoho CRM:
| Edition | Base Storage for an Org (approximate values) | Additional Storage for an Org (based on each user license purchased) | Maximum Additional Storage |
| Free | 5,000 records (10MB) | You cannot purchase additional user licenses in Free edition. | - |
| Starter | 10,000 records (20MB) | NA (purchasing user licenses will not increase the base storage limit) | - |
| Standard | 100,000 records (200 MB) | NA (purchasing user licenses will not increase the base storage limit) | - |
| Professional | 5 GB (2.5 million records) | 10 MB | 5 GB |
| Enterprise | 10 GB (5 million records) | 20 MB | 10 GB |
| CRM Plus | 10 GB | 20 MB | 10 GB |
| Zoho One | 10 GB | 20 MB | 10 GB |
| Ultimate | 10 GB | 100 MB (50,000 records) | 10 GB |
For example, if you subscribe for a Professional edition and purchase 2 user licenses, you will get a total storage space of 5 GB + 20 MB (10 MB for each user). You can purchase additional data storage to expand the storage limit to a maximum of 5 GB (This storage is independent of the user license purchase).
For your reference, the data consumed by one record in any module is approximately 2 KB, and the same for Notes and Emails is approximately 1 KB.
Here's a knowledge-base article covering more details on Space Storage.
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