Hi Im looking at Zoho as a CRM replacement for my customer database. I currently use SurgarCRM (v.6.5) I signed up for the free account for ZohoCRM, and started to look around. I have some developer experience, I created some custom models for my CRM database for Sugar and I want to know where the best place to get started to see how this is going to look in migrating these custom models to ZohoCRM. I was wondering if someone could recommend a starting point. Does Zoho offer any assistance to migrate custom models? Or do I have to do this all myself (which I do not mind).

Also I have a use-case that I am looking to do some R&D on and want to see how ZohoCRM would handle it. I am a computer service technician that works directly with the public. I want to be able to take information from customers using a ipad to make it easier for device intakes. Basically I want to take customers personal information, plus also somehow gather device information as well.

I hope this is enough info, but if you need more please let me know. Thank you for your time.