We currently use Zoho Support and looking to purchase CRM and wanted to know if:-
- Can all the Account and Contact detail in Support be transferred to CRM?
- Can we then continue to use Support and start to use CRM as the main storage for Account and Contact data?
- Can Support Ticket data be viewed by my colleagues in CRM even if they are not registered Zoho Support users?
Hop you can help this integration to CRM,