Hi,

I'm needing some help. I'm trying to have one point of information when it comes to client details, this being the CRM program. I have both the CRM and Support programs going on right now and I have figured out how to integrate them together except for bring  the ticket information back over in the CRM's history area.

I have tried everything I can think of but when I go to a client on the CRM and check under support history the ticket from Support doesn't show up.

Please help!