Sync Limits to Zoho CRM <<->> Zoho Campaigns
We are using both Zoho Campaigns and Zoho CRM to manager our marketing and sales. A key part of the strategy is to send emails daily to segments of the CRM. Leads and Contacts are identified from work we are doing on the CRM. Each day we move people into appropriate auto-responders and mailing lists based on their activity in the sales cycle.
The sync settings allow for daily sync's of the data ... but the sync limit only allows 15 sync's a month - so two weeks into the month our marketing efforts through Campaigns
stop until the next month!
The only other option is to sync weekly - but that's not sufficient for our marketing strategy were leads and customers change daily, and getting a the appropriate email to people quickly is really important.
There's no option to automatically do a sync every other day (or twice a week) to stay within the 15 sync limit and have it done automatically.
Why is there a limit of 15 sync's per month?
Are there other people using both Z CRM and Z Campaigns who need daily sync's?
Can the sync's limit be changed? (I would recommend allowing a set number of automatic syncs, and a limit on one-off syncs).
Look forward to hearing from anyone else with this issue, and also Zoho team as to whether this can be changed.
- Jon