Sync Zoho CRM Contacts to Microsoft 365
I have just enabled the Microsoft Office integration from Marketplace ("Contacts - Take your Zoho CRM Contacts to Office 365 and manage Zoho CRM Contacts from Office 365.")
I have just created a Lead in the CRM but it has not gone across to M365. I did this with a Contact in the CRM and it synced, but not Leads. Does this mean that it only works if the person in the CRM is converted to a Contact??? I hope not, as I need to see ALL Contacts and Leads in both Zoho CRM and Outlook. The attached screenshot suggests that it should work for both Contacts and Leads
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