I have Zoho CRM Leads synched with Zoho Campaigns. I have a workflow that updates a synched field. If the workflow updates the Campaigns field, will that field be likewise updated in the CRM?
Zoho Campaigns - Zoho CRM sync service will help you to sync data from Zoho CRM to Zoho Campaigns. Also in our new sync setup, campaign details and member status from Zoho Campaigns will be updated in Zoho CRM by default.
Field values updated in Zoho CRM will also get updated in Zoho Campaigns fields mapped in the sync service field mapping page. However, field values updated in Zoho Campaigns will not get updated in Zoho CRM.
To achieve your requirement of updating field values from Zoho Campaigns to Zoho CRM you can use "Push data to Zoho CRM" component in our custom workflow. Once when your workflows update the field values in Zoho Campaigns you can push them to Zoho CRM using "Push data to Zoho CRM" component. We shared below help link and screenshot for your reference.