Syncing Gmail Without Using Zoho Mail Interface

Syncing Gmail Without Using Zoho Mail Interface

Our sales team uses Zoho CRM and Gmail, as well as the Gmail add-on.  For some reason, emails only attach to accounts/contacts when they're being received within the Zoho email interface.

We'd rather just continue sending/receiving email in the web interface for gmail and have the emails automatically be synced against our zoho contact database - otherwise we're required to do incredibly tedious data entry.

I'd also be amenable to a solution where we could cc or bcc an address in the zoho system for each user account, although I'd prefer not having to do this.

Ultimately, if the Zoho gmail add-on doesn't allow this utility, I'm not sure what its utility is - how can I use the gmail add on?
      Zoho Marketing Automation

              Zoho Pagesense Resources

                Zoho SalesIQ Resources



                      Zoho TeamInbox Resources

                        Zoho DataPrep Resources



                          Zoho CRM Plus Resources

                            Zoho Books Resources


                              Zoho Subscriptions Resources

                                Zoho Desk Resources

                                  Zoho Projects Resources


                                    Zoho Sprints Resources


                                      Qntrl Resources


                                        Zoho Creator Resources


                                          Zoho WorkDrive Resources





                                              Zoho Campaigns Resources

                                                Zoho CRM Resources

                                                      Design. Discuss. Deliver.

                                                      Create visually engaging stories with Zoho Show.

                                                      Get Started Now