TalkTalk blocking access to all zoho sites.
Whilst trying to access my assist portal, I was presented with a message stating it was being blocked. I tested several other zoho URL's and anything with .zoho.com is being blocked. Whilst I initially thought the problem could be solved by disabling the blocking feature, I realised there is a wider issue in that no Talk Talk customer will be able to join a remote session as https://join.zoho.com/ is also being blocked.
This is a pretty big deal as the vast majority - more than 95% of UK internet users get online through one of the big four ISPs - BT, Virgin Media, TalkTalk and Sky. Not only will this prevent TalkTalk customers joining remote support via assist, but it will also prevent your customers who use other zoho products from accessing them.
May I suggest that Zoho get in touch with TalkTalk as a matter of priority to rectify this as I'm sure many UK zoho customers will find this a devastating blow.
I have attached the image of the message TalkTalk customers are presented with when trying to connect to any Zoho website.
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