I've defined 2 different status types for completed tasks:
The first is "Completed - Acknowledged & Reviewed"
The second is "Closed - No Response"
Can Zoho CRM support different status types for closed tasks?
I see that in the "Status" pick-list - when editing the Task form there is a system-defined "Closed Status" value to mark a task as closed. This system-defined "Closed Status" is currently only assigned to one Status value that I defined. How can I assign "Closed Status" to the other status value that I defined?
Help much appreciated!