The Zoho Backstage attendee app is the primary touchpoint for attendees, speakers, exhibitors, and sponsors during an event. It helps participants access event information, manage their schedules, connect with other participants, engage with exhibitors and sponsors, and stay informed throughout the event.

As events grow in size and complexity, participants often struggle to find relevant information, navigate venues, manage connections, and keep track of the content they interact with. To address these challenges, we’ve redesigned the attendee app and introduced new capabilities that make event information easier to access and participant interactions easier to manage.

One of the most common challenges at events is finding important information quickly. The attendee app now includes a persistent bottom navigation bar that provides direct access to Home, Agenda, Chat, Profile, and Badge Scanning from anywhere in the application.

We also gave the Home page a fresh cleanup, putting the most important updates and their favorite features front and center so they can focus on enjoying the event.

Participants often need to browse multiple sections before finding the information they need. To save them time, we’ve added Quick Actions right to the Home page, letting them jump straight to speakers, sponsors, exhibitors, floor plans, their saved content, and 1-on-1 meetings with a single tap. 

The Home page also introduces a carousel banner that you can use to highlight sponsors, partners, announcements, and promotional content.

Information collected during an event is often spread across multiple areas of the application. The new Briefcase brings these interactions together in a single location.

Attendees can access their saved sessions, bookmarked exhibitors and sponsors, notes, downloaded files, contacts, and gallery content from one place. This makes it easier to revisit important information during and after the event.

Attendees frequently capture session takeaways, meeting notes, and exhibitor information using external applications. The attendee app now includes note-taking capabilities that allow participants to record information directly within the event experience and access it later through the Briefcase.

Networking is one of the primary reasons people attend events, but exchanging contact details manually can be slow and error-prone.

The attendee app now supports two-way contact sharing using badge QR scanning. Participants can exchange information instantly without manual entry, making it easier to build and maintain professional connections.

Exhibitors need a simple way to keep their information current and respond to attendee interest.

The updated exhibitor space allows exhibitors to manage profile information, upload and update collateral, manage videos, and review attendee inquiries directly from the mobile app. This helps exhibitors maintain accurate information and respond to prospects more efficiently.

Large venues can be difficult to navigate, particularly for first-time attendees.

The floor plan now supports a full-page view, providing more space to explore the venue layout, locate exhibitors, and plan movement throughout the event.

Driving attendee participation across booths, sessions, and event areas can be challenging.

Organizers can now create QR-based scavenger hunt activities that encourage attendees to explore the venue and complete specific tasks. Participants earn points by scanning QR codes and completing activities throughout the event.

Important event updates can easily be missed when attendees receive information from multiple channels.

Announcements now include dedicated read and unread sections, making it easier for participants to identify new updates. Attachments included in announcements can also be viewed directly within the application.

The new attendee app is available for users in the Ultimate plan and if you have any questions, please contact support@zohobackstage.com.