The Email could not be fetched, as the mail size has exceeded the maximum limit of 20MB.

The Email could not be fetched, as the mail size has exceeded the maximum limit of 20MB.

What good is the email section in crm if it can't upload an entire email for us to keep record of?

Is there a way around this?

Moderation Update: IMAP sync is supported for this case. As the issue may be account-specific, please reach out to our support team directly for troubleshooting.