this domain is already associated with this account not verified

this domain is already associated with this account not verified

Hi,

I am trying to signup my domain ruokatop.com under Zoho,

but its showing already created, I am trying to reset username and password but it shows ********54 : This domain is already associated with this account 3222171754, we try using this number with our country code +57 3222171754  and without our country code 
can you please help us  and guide me in recovering this account,  or  can you release the domain name from the back end ?