Tie Zoho Assist unattended client to Zoho Desk contact
The Zoho Assist integration with Zoho Desk is pretty neat.
However, for us, we make use of unattended installations
far more than ad-hoc support requests.
If it were possible to link an 'Unattended Access' machine to a contact in Zoho desk, that would mean we could launch straight in to their machine from the ticket without having to send an invite to the user to run software that is already installed on their machine.
Is this something that is on the roadmap?
Release Notes: Version 1.91, February 2015
Unattended Access (Beta) is live! Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members. My Computers list in Zoho Assist home page will always display the online status of your unattended computers. You can rename the computers whenever you wish. Currently, Unattended Access can be configured only for Windows computers. Nevertheless,
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Desk Resources
Zoho Projects Resources
Zoho Sprints Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.