Timeline view longer than 6 months

Timeline view longer than 6 months

Hi.  I was trying to see the holistic view of an account in the Timeline view.  I noticed that only recent activity is show to me which is beneficial but not entirely useful ask we have a very long sales cycle and we need to see the list of activity since the account's inception.  Can you extend the Timeline view so its truly a timeline of the account for the entire length of the activity within it?  

Thank you,
Boris

Moderation Update:
We're excited to announce the rollout of the Timeline revamp, extending the history to 3 years and introducing support for Notes, email statuses, and much more. For further details on these enhancements, please refer to the official announcement: 

This rollout is being conducted in phases and is expected to be available to all users by the end of May. We encourage you to engage in the discussion in the above announcement.

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