Tiny Tip Tuesday #19
Pushing survey data into other applications
You've sent out your survey and started collecting the responses. Now comes the most important part.
Analyzing it. What do you do with the responses collected? How do you make the most of the feedback or information gathered?
Zoho Survey gives you the ability to create customized reports from the feedback gathered. You can apply conditions and view specific and relevant feedback. For example, with conditions you can view only the responses of people who have given you a rating of less than 5, those only from a specific region, or even from two different regions in order to compare them.
What else can you do?
Push data using custom functions and Webhook
Besides playing around with different reports, you can use the responses to trigger other functions. Use
custom functions and
Webhook to push data into other applications like Zoho Projects, Salesforce, Zendesk, etc. For example, if you've gotten a bad rating, you can automatically trigger a support ticket to your customer service software to contact that particular customer.
Map data to Zoho CRM
The feedback you receive can be mapped and pushed to your
Zoho CRM account, where you can keep track of the surveys being sent out to your customers and what their responses have been over time.
Dive deep into analytics
Discover relationships and predict patterns using regression analysis. Understand underlying trends, test hypothesis, churn rates, and customer lifetime value by pushing your data to Zoho Sheet,
Google Sheets, and
Zoho Analytics. Zoho Analytics also helps derive insights from the data collected through dashboards and an AI called Zia who can answer questions about your data.
Watch this space for more tips!
Access your files securely from anywhere
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Trishna Menon
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー