Multiple ways to reach your survey audience
Creating a good survey is only part of the job. To make it effective you need to send it out to the relevant people through their preferred medium.
Here is how you do it:
Survey campaigns via emails:
Upload your contacts and send out personalized email campaigns
through Zoho Survey.
Ask a research panel:
Collect responses when you're on the go or at events with our offline survey feature. You can collect responses during poor network and upload them later when you are back online.
Embed the surveys onto your website with the HTML, Iframe, pop-up code generated in Zoho Survey.
Website pop up:
Capture feedback from your website’s visitors with well-placed surveys that pop-up surveys. Improve the experience on your website using page-specific feedback which visitors can give immediately while they are visiting your site.
Most people are always on their phones and tablets and hence, you can send them mobile optimized web links or QR codes to the survey via text or social media.
Timing is also of an essence. You can set up workflows in Zoho CRM and Zoho Campaigns to send out automated emails to your customers at the right time. For example, send surveys out to customers, who have been using your product for a year, asking for feedback.
Watch this space for more tips!