Dear customers,

• You will no longer have to chase behind unpaid invoices as reminders will be sent to your customers automatically.
  

• You can ensure steady cash inflow for your business by getting paid on time.
  

• You have the option to customize everything from the day when the reminder should be sent out to what the content should be. 
  

• Go to the Invoice module.
  

• Select the invoice that you want to set up reminders for.
  

• Click More > Expected Payment.
  

• After selecting the date, click Save.
  

• Go to Settings > Reminders.
  

• Below the section Automated Reminders - Invoice, you have the option to set up reminders either based on Due Date or based on the Expected Payment Date.
  

• Click Turn On across the reminder that you want to enable.
  

• In the popup, choose the reminder recipients, when the reminder should be sent and the content of the mail.
  

• Once done, click Save.
  

Things to keep in mind

• Set the tone of the mail. When it comes to reminding customers, the key is to be gentle and persuasive. We've already set up a standard content for the email, but you can choose to make it more personal.
  

• Make sure to include the payment link in the email content.
  

• Also, inform them about any late fees, if applicable.
  

• The next important aspect is timing. If you do not want to come off as nagging, you have to keep sufficient time gaps between subsequent reminders.
  

Have you set up automated reminders for invoice payments? Tell us about how it helped you in the comments below. We'll be back soon with another tip. 

Cheers,
Lavanya
The Zoho Invoice Team