I want checkboxes to appear depending on whether the checkbox in the CRM module is ticked or not.
However, the tickboxes that appear are either ticked or not, but don't correlate to the actual selections in the CRM module. This is is despite updating the template, playing about with values, etc.
Does anyone know a definitive way to get the tickboxes working? i.e. if ticked, display as ticked, if not ticked, don't display as ticked. What settings need to be applied to the merge fields and what value needs to entered?
I have tried, true, 1, 0, does contain, does not contain, is, is empty, is not empty, etc, but can't get them functioning correctly...