Total 37 Tickets on Zoho Desk but getting only 16 while fetching from API
On the Zoho Desk App (https://desk.zoho.in/support), in total there are 37 Tickets for a particular user. But when we try to fetch those tickets via API, we receive only a few results in response.
Please find the details of the API used to fetch tickets below:
API endpoint: https://desk.zoho.in/api/v1/tickets/search
Query Params: email=abc@xyz.com
The final URL becomes: https://desk.zoho.in/api/v1/tickets/search?email=abc@xyz.com
Using the above URL, when we try to fetch the data, we only receive 16 results only.
Please help us out.
I really appreciate any help you can provide.
Writer
Get Started. Write Away!
Please find the details of the API used to fetch tickets below:
API endpoint: https://desk.zoho.in/api/v1/tickets/search
Query Params: email=abc@xyz.com
The final URL becomes: https://desk.zoho.in/api/v1/tickets/search?email=abc@xyz.com
Using the above URL, when we try to fetch the data, we only receive 16 results only.
Please help us out.
I really appreciate any help you can provide.
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