First off, the fact that you have to wait about 12-24 hours for every response is terrible. How are we supposed to conduct business?

Second, we have been trying for several days to get the Tracking Code Snippet in marketing automation to work, to no avail. We basically can not complete the automation processes until this code works.  Why it's not pulling, nobody knows. You basically have zero support on the topic, and your response times to my support email are painfully slow.

Is there any way to get support and work with someone to resolve this so we can move on?

PS: The same data you need is already being collected by SalesIQ. Why do these not work together? Makes no sense!