Triggering a CRM function from Updating a CRM Contact through a workflow

Triggering a CRM function from Updating a CRM Contact through a workflow

Hi,

I am trying to call a CRM function when a tickbox is selected on the form for a CRM Contact.

I have this working when you manually tick the checkbox, however i am wanting to do this through a button on a Zoho creator page.

On the Creator page when a button is selected I currently have a workflow that updates the CRM contact using: zoho.crm.updateRecord(). This does set the CRM contact checkbox to true however it doesnt activate the CRM function.

i need some advice please...


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