I’ve been using Zoho for a few weeks, and everything’s been great.  Here’s my setup:  I have a domain name, “xyz.com” (not the actual name) to which my emails—as well as many family members’—are addressed (e.g.michael@xyz.com; stathis@xyz.com; etc.).  Last week, I was perusing the Zoho web pages, and a notice read that I should reconfigure my MX records at my domain to the Zoho ones.  I did so, but today my brother called me to let me know (putting it kindly) that he was not receiving his emails.  Oops.

The domain (xyz.com) is configured at the site, MyDomain.com.  My email, ‘michael@xyz.com’ redirects to Zoho.  Fine—all was working before; all still works after changing the MX records to point to Zoho.  However, the other family members’ emails are redirected elsewhere, for example, ‘stathis@xyz.com’ to ‘stathis.xyz@gmail.com’, ‘christy@xyz.com’ to ‘cxyz@yahoo.com’, and ‘nicholas@xyz.com’ to ‘nxyz@aol (I know…) .com’, etc.  This was working fine, before.