I set up a rule to send a "New Approved Job" email (we named our Deals module Jobs) when certain stages are reached. To ensure it does not send this email multiple times, I set up a checkbox field that will be hidden from the layout called "Active Job Email Sent" that is defaulted to unchecked. The workflow looks if this field is unchecked, meaning this is the first time a job has been moved into an active stage and therefore we want the notification email, then checks the field and sends the email. That way, it ensures when you move it to other active stages, it won't send the email again.

In the email notification setting, it's set for two people, CEO and General Manager (me). We moved one today and the CEO got it right away while my email was sent after a ~30 minute delay. In Outlook, where I sync my Zoho mail to, it says it was sent right away (5:48AM) but showed up in Outlook and Zoho mail inboxes at 6:25AM. No real problem here, probably an issue on the mail server side.

However, this prompted me to ensure this automation will occur correctly 100% of the time, so I checked the usage stats. Here is where my question is. If you look below, it is showing zero instances of the emails being sent. However, we've triggered this workflow 3X since setting up, and it is correctly updating the field. The email has been getting sent each time, but the stats are showing no record of that.