trying to access CRM Variables with JS SDK
Hello
i built a widget with Sigma, i create CRM VARIABLES in custom properties.
I try to access them in function :
i built a widget with Sigma, i create CRM VARIABLES in custom properties.
I try to access them in function :
- ZOHO.embeddedApp.on("PageLoad",function(data)
with :
ZOHO.CRM.CONFIG.getVariable("mycrmvariable").then(function(data){
console.log("mycrmvariable : " + data);
});
But always return nothing
Note that if i use a deluge function it works (on install action for instance)
- value = zoho.crm.getOrgVariable("mycrmvariable");
- info "The value of the custom variable, mycrmvariable, is " + value;
Thanks for insights
Access your files securely from anywhere
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
fab4_33
Sunderjan Siddharth
Sticky Posts
Announcing the Zohotshots of the ZDC Hackathon 2025
Hey everyone, The wait is finally over! After weeks of building, experimenting, and pushing creative boundaries, we’re excited to announce the winners of the second edition of the ZDC Hackathon. This edition brought together an incredible community ofAnnouncing Zoho Community Developer Bootcamps in India – Extensions
Hey everyone! We're back with another line-up of Zoho Community Developer Bootcamps in India! Following the success of the first leg of bootcamps on Extensions, we're now ready with the second leg. These bootcamps focus on empowering developers of allAnnouncing Zoho Community Developer Bootcamps in India – Catalyst by Zoho
Hey everyone! Following the success of the first set of bootcamps on SalesIQ Zobot and Extensions last year, we're ready for the next set of bootcamps—this one dedicated to Catalyst by Zoho! These bootcamps are aimed to empower developers to build, scale,Announcing Zoho Developer Community Bootcamps in India | Zoho SalesIQ's Zobot
Hello everyone! We're excited to announce a line-up of Zoho Developer Community Bootcamps in India. These bootcamps equip you to build fully functional AI chatbots for your business or as a service for your clients using Zoho SalesIQ's Zobot platform.
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
how do i get mail.mydomain.com to point to zoho mail web-mail?
I have started using zohomail, and am loving it. With my previous provider, I used to go to mail.mydomain.com, and it would take me to my webmail. I am not able to find the mapping for zoho's webmail to map to it. It is difficult to go to webmail withNumber of decimal places
Hi Latha, I have added the following three fields to the Company module. Currently, these fields only allow a maximum of 2 decimal places. However, for some of our requirements, we need to enter values with up to 10 decimal places. Could you please helpzoho imap connection stopped working 05/28 12pm EST
Hi, beginning Thursday, 5/28, ~12 pm est imap to siteground stopped working. When I tried to reconnect the account, connection was failing with the following message: Unable to connect SMTP server:gvam1107.siteground.biz, Port: 587. I did notice thatUser Name in Zoho Cliq Not Updating Across Apps?
We updated the name of a user in Zoho. (From Sue to Taylor) Her name has not been updated in Cliq on all apps. When in Zoho One, if I go to Cliq directly, it is correct, but if I am in another app, and the Cliq bar pops up on the bottom, it will be theService currently unavailable
The Zoho Mail Webmail is working, the Mail Admin Console is not: "Our service is temporarily unavailable, please try after sometime." How long must I wait to retry? edit: To add to this, the Webmail is not working 100% - I can open mail in the inbox,Service currently unavailable
Service currently unavailable It is not possible to access email; the entire Zohoworkplace platform is downUser Permission Log
Our external auditors are asking for a way to view changes made to user permissions (basically, a user permission change log). Is this feature built into Creator?E-mail down
We cannot get into our email inboxes, are you affected by a Microsoft update issue? How long do you think as to restoration?ZOHO MAIL SERVICE NOT WORKING
Hello i've a problem my zoho mail account says a display with this text "our service is temporally unavaible"ايميل مجانى
Can I create a free email account on Zahoo?Sign up for email for a domain
Hi - I thought I had signed up for a domain of <domain>.com, but only see the email of @zohomail.com . How do I get the <domain.com> domain linked to my email?Feature Request: Include Creator-applicable Deluge updates in the Creator Release Notes
I'd like to put forward a suggestion about how Deluge updates are surfaced to Zoho Creator developers, and I'm hoping the Creator team will consider it. Zoho Creator is built on Deluge. Every workflow, custom function, validation and schedule we writeZoho Books | Product updates | June 2026
Hello users, Welcome to this month's roundup of what's new in Zoho Books! We have an exciting line-up this time. The highlight is the launch of the all-new France Edition with full ISCA compliance. We're also introducing features such as Layout RulesPartner with HDFC And Sbi Bank.
Hdfc and sbi both are very popular bank if zoho books become partner with this banks then many of the zoho books users will benefit premium features of partnered banks.name change of company in same GSTIN registration . how to retain historical company name for past transactions?
hello I have recently change my company name from BHANU DIAM to BHANUMATI IMPEX in same GSTIN registration number While i have update the company name in profile name that change all my historic data like sale invoices and purchase bill , i would likeAUTOMATION OF INVOICE PROCESSING
Dear Zoho Books Product Team, I hope this message finds you well. I’m reaching out as a dedicated Zoho Books user with a product idea that I genuinely believe could transform how businesses handle purchase invoicing — and set Zoho Books apart as the smartestZoho Books | Product updates | July 2026
Hello users, We’re excited to bring you the latest updates in Zoho Books for July 2026! This month's release introduces Terminal Payments, CMP-08 filing for composition taxpayers, SEPA Credit Transfer support, the new Receipts and Payments Report forZoho ERP | Product updates | June 2026
Hello users, We launched Zoho ERP on January 23, and since then, our goal has been to help businesses streamline and manage their operations with greater efficiency, flexibility, and control. Since the launch, we've continued to enhance the platform everySolution to Import OST File into Office 365.
In today’s digital workplace, organizations are rapidly moving toward cloud-based email systems for better flexibility, security, and collaboration. Microsoft 365 has become one of the most widely used platforms for business communication. A common requirementZia AI capabilities now available in all paid editions
Hello everyone, We are expanding the availability of AI-powered features in Desk to the other paid subscriptions from 7th July 2026. Right now, the following AI-based features are available for Enterprise edition users: Intelligence: Sentiment analysis,Zoho Contacts *Web Interface Does Not Load* (Tested in Firefox, Safari)
When trying to load https://contacts.zoho.com the error shown in the console is: The resource from “https://static.zohocdn.com/zmail/zm/newContactsChange11/js/main.js” was blocked due to MIME type (“application/json”) mismatch (X-Content-Type-Options:Admin-Side Calendar Delegation from the Admin Console (Parity with Zoho Mail Mailbox Delegation)
Summary Zoho Mail already lets organization admins delegate a user's mailbox to another user directly from the Admin Console — no approval from the mailbox owner required (Users > select user > Mail Settings > Delegated to > + Add). Zoho Calendar hasCliq iOS can't see shared screen
Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? RegardsHow use .PK12 certifcate for sign
Hello! Is it possible to use my personal digital certificate (as a COMMODO .pk12) to sign documents? Thank youAutomating CRM backup storage?
Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,Blueprint - Mandatory file upload field
Hi, File upload (as we as image upload) field cannot be set as mandatory during a blueprint transition. Is there a workaround? Setting attachments as mandatory doesn't solve this need as we have no control over which attachments are added, nor can weCompleted Calls don't associate with Scheduled Calls
I schedule calls at specific times so that they are easily viewable on my phone. I open a given call on my phone and use the call icon at the bottom of the screen. I complete the call and select "yes" when asked if I want to log the call. I enter theIntegrations of freelancing websites
It is a customized effort which we require to be implemented on our Zoho recruit. We want that Upwork and Freelancer and other such freelancing websites get integrated into our Zoho Recruit, so that, any communication which we do with the candidates from those websites gets directly recorded on our Zoho recruit and we don't have to move back and forth by opening any other application other than Zoho. If this can be done, we think of managing the entire communication through Zoho recruit and use itWorkflow Preventing others from editing
Using workflows in WorkDrive to implement a document review process has been extremely helpful in my organization. The only problem is that other users who have access to the document via standard document sharing rules are unable to edit the document.MCP > Creator connection failing with Claude
I'm trying to get claude to access any of my Zoho Creator apps and it keeps failing. I have enabled all tools for creator and ensured in claude settings that everything is authorised. Here is what claude says : Unfortunately, the error messages I'm receivingZoho Analytics UI Bug
Hello, all, The Aggregate Formulas in Zoho Analytics' list of fields have a 3-dot menu: If the formula has a long name, the name is not fully visible in the list, and a 3-dot menu is not accessible from it: This is not convenient, especially when theHelp me recover my account
business@heymods.mobi is an account I registered two years ago. My domain is no longer valid, and I cannot access the admin page. I also subscribed to a $12 service, but I cannot configure the domain. Please help me set xunmeng.app@gmail.com as the admin,I cannot receive emails
I cannot receive email sent to my personal email account. I can send them but not receive them. I don't have a domain. Zoho direct email. Please helpWhat's New in Zoho Inventory | June 2026
Hello users, June 2026 introduces a range of exciting enhancements to Zoho Inventory. With the full rollout of the Zoho Inventory Windows application, the launch of Terminal Payments, and new tracking combinations in Advanced Inventory Tracking, you canI don't have access to my signup email.
Hi, I don't have access to my signup email. I signed up while using the Loveabe app. I don't have access to the app that I built with the email ramonsepulveda@dreamgiftsfinder.com. Please help me cancel my account with you through that email.Update on default settings for AI features in Cliq
Hello all, We'd like to provide clarity on a recent change to AI feature defaults in Cliq. As part of our regular review of AI features conducted in April 2026, we re-evaluated how these features are enabled by default. We've decided that the AI featuresZoho CRM custom button function, how to add line breaks/ new lines in the return message
When creating button function in CRM it requires a `return "";` Then when the button is client by the user a message pops up with what ever is returned from the function. But I want to have a message with multiple lines, meaning I need to add a line breakEmail not Received
No email has been recieved except welcome email and one more email in 2025.i cant renew my domain bfftube.cloudns.cc
i cant renew my domain bfftube.cloudns.cc because its a free subdomain from cloudns and you cant renew it its always active can some fix this becasue again there is no way to renew it becasue its free subdomain and again its always activeCustom Button Creation from Layout Editor in Zoho CRM
Hello All, Buttons in Zoho CRM act as triggers that perform a specific action when clicked. Zoho CRM includes a set of system buttons that help you carry out common actions with a single click. Beyond these, your organization can create custom buttonsNext Page