Twilio and Zoho Desk Integration
Greetings from OAppS team!
The Version 2.0 of Twilio - Zoho Desk integration is live now.
This Integration enables
SMS & MMS communication between agents and end users. End users can ask for help via SMS/MMS and support engineers can send the solution through the same channel.
Key Features:
- SMS and MMS Inbound and Outbound Support
- AI in creating Tickets or Threads
- SMS Outbound Message Initiator
- Instant Acknowledgement Support
Please watch this video to see how it works:
Happy Messaging! For any queries please contact help[at]oapps[dot]xyz
-OAppS Team