Twilio Two Way SMS | Need Help

Twilio Two Way SMS | Need Help

First the good - Thank you for integrating with a two way SMS provider.  Twilio seems like a good solution for that. Some of my users have reported not receiving notifications for inbound SMS messages. The feature is not very useful if there is now way to tell we have received a message.  We found we had to set up a Zapier notification to email our users about incoming SMS messages.  That is not a very good solution.

Also, the notification settings must have a bug in it, because yesterday, I set it to ONLY receive SMS notifications and I am still receiving status changes, etc. Can you look into that?




                            Zoho Desk Resources

                            • Desk Community Learning Series


                            • Digest


                            • Functions


                            • Meetups


                            • Kbase


                            • Resources


                            • Glossary


                            • Desk Marketplace


                            • MVP Corner


                            • Word of the Day



                                Zoho Marketing Automation
                                        • Sticky Posts

                                        • Ask the experts - A live Q & A discussion on Zoho Recruit

                                          We are delighted to come back with another edition of 'Ask the Experts' community series. This edition, we'll be focussing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based
                                        • Zoho Recruit User Group Meet-up — India 2024

                                          Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2024 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,


                                        Manage your brands on social media



                                                Zoho TeamInbox Resources

                                                  Zoho DataPrep Resources



                                                    Zoho CRM Plus Resources

                                                      Zoho Books Resources


                                                        Zoho Subscriptions Resources

                                                          Zoho Projects Resources


                                                            Zoho Sprints Resources


                                                              Qntrl Resources


                                                                Zoho Creator Resources


                                                                  Zoho WorkDrive Resources



                                                                    Zoho Campaigns Resources

                                                                      Zoho CRM Resources

                                                                      • CRM Community Learning Series

                                                                        CRM Community Learning Series


                                                                      • Tips

                                                                        Tips

                                                                      • Functions

                                                                        Functions

                                                                      • Meetups

                                                                        Meetups

                                                                      • Kbase

                                                                        Kbase

                                                                      • Resources

                                                                        Resources

                                                                      • Digest

                                                                        Digest

                                                                      • CRM Marketplace

                                                                        CRM Marketplace

                                                                      • MVP Corner

                                                                        MVP Corner




                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now