I am attempting to integrate two way voice and two way sms into my ZoHo CRM system. Is Twilio the answer?I was hoping that Ring central would do the trick but they do only the voice side... Or at least when I have the voice side installed, the sms doesn't work. Maybe I could trigger SMS through webhooks... Would wish to avoid that extra horsing around if I can help it.
So to reiterate, what is the best partner for seamless voice and sms integration into CRM?
Any ideas?
Thanks
Dave Olson